Home / Privacy Policy
How we collect, use, and protect your information, and exactly which outside services see it.
Metanoia ("we," "us," "our") is a California 501(c)(3) nonprofit public charity (EIN 39-2328100). We are a small organization run by its founder, and we are still putting our volunteer agreement in place. We keep the number of outside services touching your information as small as the work allows. This policy describes, plainly, what we actually use today, not a generic list of what a larger organization might use.
When you use the contact or volunteer form on this site, the message and contact details you type are sent through FormSubmit, a third-party form-relay service, and delivered to our inbox at main@metanoia-ca.org, which we host on Google Workspace. FormSubmit does not require you to create an account, and we do not maintain a separate database of form submissions outside that inbox. If you email us directly, the same applies: your message reaches a Google Workspace inbox that only Metanoia's small team can access.
This site does not yet process donations online. The "Contact us to give" button on our Get Involved page opens an email to main@metanoia-ca.org, and no payment card or bank information is collected through this website today. When we add an online donation processor, we will name it here, describe exactly what it collects, and update this policy before it goes live.
This site is hosted on Cloudflare Pages. Like most web hosts, Cloudflare's infrastructure processes standard technical data to deliver the page to you, for example your IP address, browser type, and the page requested, as ordinary server activity. We do not run any analytics, tracking pixel, or advertising script of our own on this site, and we do not use cookies to build a profile of your visit.
Our pages load two typefaces from Google Fonts. When a page opens, your browser requests the font files from Google's servers (fonts.googleapis.com and fonts.gstatic.com), so Google receives your IP address and browser type as part of that request, as any web server does. This happens on every page. You can read how Google handles this data in Google's privacy policy.
A small number of pages, currently our research page, embed a video hosted on YouTube (owned by Google). If you play that video, YouTube may set its own cookies and collect data about that interaction under Google's privacy policy, separate from anything Metanoia collects. We don't control that behavior, but you can find YouTube's own explanation in Google's privacy policy.
We do not sell, rent, or trade your personal information, and we do not use it for advertising. We share it only with the specific service providers named on this page (FormSubmit relays a form, Google Workspace hosts our email, Cloudflare hosts the site, Google Fonts delivers the typefaces on our pages, and YouTube applies only if you choose to play an embedded video), and only as needed to provide that service, or where required by law.
You may request access to, correction of, or deletion of the personal information we hold about you by contacting us. Some privacy laws, such as the EU and UK General Data Protection Regulation, give people rights over their personal information. Others, such as the California Consumer Privacy Act, apply only to for-profit businesses that meet certain size or data thresholds, and so do not apply to us. We honor access, correction and deletion requests from anyone, anywhere, whether or not a law requires it.
We do not set cookies for analytics or advertising. Cloudflare may set a small number of cookies needed for basic site security and delivery, and, as noted above, YouTube may set its own cookies only if you play the embedded video on our research page.
We use reasonable technical and organizational measures to protect your information, and we rely on the security practices of Cloudflare, Google Workspace, Google Fonts, FormSubmit, and YouTube for the parts of this that run on their infrastructure. No method of transmission over the internet is completely secure, but we work to safeguard your data and to limit access to it.
Our services are intended for adults. We do not knowingly collect personal information from anyone under 18.
We may update this policy as our tools change, for example when we add a donation processor. Material changes will be posted on this page with an updated date.
Questions about this policy or your information? Email main@metanoia-ca.org or write to us at 2108 N St #5956, Sacramento, CA 95816-5712, USA.